Responsibilities

  • Identify and analyze the stakeholders involved in the requirement process; prepare and lead requirement gathering activities
  • Gather, analyze and formalize user business processes & requirements; verify & validate the requirements and document them into functional and non functional specifications.
  • Perform screen mockup and prototype to confirm requirements, understand the project scope and ensure requirements adhere to project scope.
  • Analyze and consider the integration between modules and interfaces with other systems.
  • Perform requirement traceability, identify out of scope requirements and escalate scope creep; review, identify and resolve conflicting, incomplete and inaccurate requirements.
  • Review requirements with stakeholders and seek timely approval, participate in negotiation of out of scope items.
  • Develop technical design specification and translate technical design into process/program specification
  • Perform code reviews to ensure team members apply best practices, conform to coding standards and meet specification
  • Code programs based on best practices and programming guidelines adopted by project.
  • Develop and perform automated unit testing; prepare test scenario, test data, capture test result to ensure the quality of the program.
  • Track and resolve all reported defects to closure, analyze and identify root cause and ensure fixes are done and tested before rolling out for retest.
  • Develop training material and prepare documentation including system and user manual required to support the system Support Role
  • Provide post implementation support including production support, user query and change requests.
  • Perform workaround and problem resolution. - Analyze and classify issues, queries, user request and perform impact analysis.
  • Lead investigation of reported issues, identify root cause, implement workaround and fixes to resolve issues.
  • Track all reported request, issues, etc. to closure and within SLA.
  • Perform capacity planning, SLA review and regular monitoring to flag out system exception for immediate redress and correction.
  • Review, verify & validate fixes are tested correctly before rolling out to production
  • Ensure accurate update of configuration items, including hardware, software, documentation, etc.
  • Supervision required: Works under general supervision and follows established procedures

Requirements

  • Technical qualifications and capabilities include knowledge of one of the following: Language: .NET,MS SQL Server T-SQL
  • Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards
  • Creative and strong problem solving skills and ability to think out of the box
  • Team player with strong communication and interpersonal skills
  • Self motivator with positive attitude and high energy

Shortlisted candidates will be offered a 1 Year Agency Contract employment.