Responsibilities

  • Cultivate, maintain and grow relationships with new and established accounts that will increase business and ensure excellent client relations
  • Prepare customer proposals for Managed Services, reply to tenders, RFQs, etc. in close coordination with the Service Sales Managers
  • Prepare presales materials such as capabilities brochures, presentation materials and support sales team in keeping a record of proposals and continuous tracking of project deliveries
  • Assist sales team in sales forecasting and pipeline management
  • Good understanding of the Managed Services’ project execution and delivery processes with strong ability to grasp clients’ requirements, conduct gathering of requirements and analysis, and prepare functional requirements and services requirements’ specification documents
  • Drive sales to meet revenue targets by penetrating new markets and bringing in new customer accounts
  • Prepare and deliver sales presentations that address the client’s needs and lead to sales growth
  • Conduct prospecting, cold calling, qualifying customers, making presentations, preparing proposals, following up and handling objections, closing sales and maintaining good relationship with the customers
  • Submit to management all required sales and generate reports in a timely manner
  • Any other ad-hoc duties as required or assigned

Requirements

  • Bachelor Degree in Business Administration, Marketing or other relevant disciplines
  • At least 6 years of experience in IT industry, with at least 4 years’ experience in Sales that is related to services
  • Experience in Services Sales with tender and bidding participation
  • Ability to perform account management, relationship building with new and dormant accounts and account maintenance duties
  • Demonstrated people skills with a will to close sales and establish Vendor–Partner relationship for Managed Services
  • Candidates with knowledge of Managed Services’ processes (ITIL, e-TOM) will be preferred
  • Excellent interpersonal, communication and negotiation skills, both written and presentation
  • Possess analytical and problem solving skills
  • Self-motivated and pro-active in identifying new opportunities on the accounts
  • Effective time management is a pre-requisite
  • Must be willing to travel, though not frequent