Responsibilities

Manage key customer’s IT requirements through close interactions with the customers and counterparts in the other regions/countries
Identify opportunities and develop solutions to enhance existing capabilities
Working with various IT team to develop new IT capabilities to support the business growth
Resource planning & sourcing. Need to work with solution team and application team if needed
Project management (may also need to be performed by the solution team if needed)
Performance measurements & compilations (IT scorecard)
Participation in quarterly business & major reviews with customers
Identify common functionalities of different clients, different sites to lower development/implementation cost through synergy
Act as interface between the customers and the IT teams in the region
Work closely with solution or application team to deliver the IT solution

Requirements

Bachelor’s degree in Logistics, Supply Chain, IT or related degree
Minimum of 8 years’ relevant experience
Experience in Supply Chain or in a 3rd party logistics company mandatory; warehouse and supply chain work process design
Prior experience in a project/technical leadership position, who has handled multiple projects concurrently
Hands-on experience in Change Management and QA and engaging business users and technical resources
Must have the ability to quickly grasp concepts and workflows
Able to manage escalation from various stakeholders with strong analysis and presentation skills
Experience with agile development methodologies
Experience with Use cases, UML is an advantage
With a strong initiative to find ways to improve solutions, systems, and processes