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Responsibilities

  • Analyse problems, perform troubleshooting, and track problems through resolution
  • Responsible for monitoring activities, such as security and bandwidth usage 
  • When necessary, escalate problems to the appropriate stakeholders / principals 
  • Ensure generation and management of support tickets according to SLA requirements 
  • Schedule and run periodic maintenance for security infrastructure at the data centre 
  • Plan and manage change request and / or maintenance activities for security operations including firmware patches 
  • Ensuring zero service level breaches and achieve 100% compliance with policy and procedure 
  • Perform Change Request, Service Request as assigned by team lead according to the SLA 
  • Offsite standby after office hours

Requirements

  • Degree/Diploma in Computer Science/Electronics/IT or equivalent
  • Minimum 3 year of experience in security administration
  • Relevant Certification on IT Security is highly preferable.


Shortlisted candidates will be offered a 1 Year Agency contract employment.