Responsibilities
- Analyse business requirements and translate them into detailed test cases for Microsoft Dynamics CRM 365 applications.
- Create, review, and maintain comprehensive test plans, test scenarios, and test cases based on functional and non-functional requirements
- Execute test cases manually, including functional, integration, and regression testing for Microsoft Dynamics CRM modules.
- Identify, document, and track defects/issues found during testing in defect management tools like Jira, Azure DevOps, etc.
- Work in close coordination with business analysts, developers, and stakeholders to understand the functionality of CRM modules and ensure proper testing coverage.
- Develop and maintain automated test scripts using Katalon Studio for UI testing and API automation
- Perform manual and automated testing of CRM functionalities, including customizations, integrations, and workflows.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in software testing, with at least 2-3 years of experience with Microsoft Dynamics CRM.
- Proven experience in test automation using Katalon Studio and API automation frameworks.
- Strong understanding of software testing methodologies and best practices.
- Strong knowledge of Dynamics CRM functionality, including sales, marketing, service, and custom modules.
- Familiarity with SQL and the ability to query databases to validate data within CRM systems.
- Understanding of software development life cycles (SDLC) and testing methodologies (Waterfall, Agile).
- Experience with end-to-end testing of complex business applications and integrations
- Able to conduct Test Readiness Review (TRR) to ensure readiness of the test phase.
- Experience in API testing using postman.
- Basic knowledge of automated testing tools and scripting is an advantage.
- Experience in testing integrations with other Microsoft technologies (e.g., Power Platform).
- Experience in UAT coordination and user training.
Shortlisted candidate will be offered a 1 Year agency contract employment.