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Responsibilities

  • Analyse business requirements and translate them into detailed test cases for Microsoft Dynamics CRM 365 applications.
  • Create, review, and maintain comprehensive test plans, test scenarios, and test cases based on functional and non-functional requirements
  • Execute test cases manually, including functional, integration, and regression testing for Microsoft Dynamics CRM modules.
  • Identify, document, and track defects/issues found during testing in defect management tools like Jira, Azure DevOps, etc.
  • Work in close coordination with business analysts, developers, and stakeholders to understand the functionality of CRM modules and ensure proper testing coverage.
  • Develop and maintain automated test scripts using Katalon Studio for UI testing and API automation
  • Perform manual and automated testing of CRM functionalities, including customizations, integrations, and workflows.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in software testing, with at least 2-3 years of experience with Microsoft Dynamics CRM.
  • Proven experience in test automation using Katalon Studio and API automation frameworks.
  • Strong understanding of software testing methodologies and best practices.
  • Strong knowledge of Dynamics CRM functionality, including sales, marketing, service, and custom modules.
  • Familiarity with SQL and the ability to query databases to validate data within CRM systems.
  • Understanding of software development life cycles (SDLC) and testing methodologies (Waterfall, Agile).
  • Experience with end-to-end testing of complex business applications and integrations
  • Able to conduct Test Readiness Review (TRR) to ensure readiness of the test phase.
  • Experience in API testing using postman.
  • Basic knowledge of automated testing tools and scripting is an advantage.
  • Experience in testing integrations with other Microsoft technologies (e.g., Power Platform).
  • Experience in UAT coordination and user training.


Shortlisted candidate will be offered a 1 Year agency contract employment.