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Responsibilities

  • Monitor security alerts from the administrative tools and forward escalation to the level 2 engineer
  • Track security alert till closure
  • Working and provide monthly report to Security director.
  • Asset management.
  • Any other ad-hoc duties as required or assigned.

Requirements

  • Minimum ITE/Diploma in Information Technology or other relevant disciplines.
  • At least 1 years’ working experience in IT with end user fronting example like EUC support engineer.
  • Administrative and co-ordination support for security alerts from monitoring tools.
  • Knowledge in MS Office (outlook, Excel, Word, PPT).
  • Adaptive to changes. 
  • Able to work with both internal and external stakeholders.
  • Able to work independently as well as within a team.
  • Possess analytical and problem-solving skills.
  • Able to work under pressure on strict deadlines.

Note: Candidates with 5 years’ desktop experience will be considered for the role but must be willing to be trained to Network Engineer in future.