Responsibilities
- Monitor security alerts from the administrative tools and forward escalation to the level 2 engineer
- Track security alert till closure
- Working and provide monthly report to Security director.
- Asset management.
- Any other ad-hoc duties as required or assigned.
Requirements
- Minimum ITE/Diploma in Information Technology or other relevant disciplines.
- At least 1 years’ working experience in IT with end user fronting example like EUC support engineer.
- Administrative and co-ordination support for security alerts from monitoring tools.
- Knowledge in MS Office (outlook, Excel, Word, PPT).
- Adaptive to changes.
- Able to work with both internal and external stakeholders.
- Able to work independently as well as within a team.
- Possess analytical and problem-solving skills.
- Able to work under pressure on strict deadlines.
Note: Candidates with 5 years’ desktop experience will be considered for the role but must be willing to be trained to Network Engineer in future.