Responsibilities

Conduct detailed business requirement gathering and use case analysis.
Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
Map and optimize business processes, assessing feasibility and benefits of proposed solutions.
Create presentation materials for various end-user discussions.
Understand and update business operation workflows.
Plan and promote user tasks in UAT.
Monitor task progress, manage risks and issues, and provide resolution support.
Collaborate with stakeholders to ensure alignment and success of project goals.
Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
UAT issue management (managing tickets) and tracking till solving them o UAT progress monitoring and reviewing the results
Regular reporting to Cross Functional PMO and Area PM
Promote user tasks in MIGRATION.
Conduct a migration rehearsal and list up issues and consider how to handle them
Monitor the progress of migration and manage issues, working closely with IT and business user members.
Regular reporting to Cross Functional PMO and Area PM
Promote user task for EUC/RPA/Tools.
Monitor the progress of the user task and manage issues, working closely with IT and business user members.
Lead development team such as giving instruction, resource management, issue solving.
Regular reporting to Cross Functional PMO and Area PM • Plan and promote user tasks in USER SUPPORT. Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
Progress management of assigned user tasks
Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers))
Regular reporting to Cross Functional PMO and Area PM
Support project implementation planning and execution.
Support user queries during post-project implementation
Any other duties related to this role.

Requirements

Diploma/Bachelor’s degree in Information Technology, Finance, or related fields.
At least 5 years of experience as a business analyst with strong knowledge in corporate banking industry
Must have user operation background in Corporate Lending (Bilateral & Syndicated) Deal Booking and Settlement operations or experience in using FIS-ACBS or any corporate lending system.
Proven experience in managing IT projects, including software development, infrastructure, or system implementation.
Experience working with both Agile and Waterfall project management methodologies.
Familiarity with project management tools (e.g., Microsoft Project, Jira).
Familiarity with Corporate Banking systems, software development life cycle (SDLC), cloud technologies, or enterprise applications.
Experience using project management and collaboration tools such as MS Office
Tools, Jira, Confluence, or others.
Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects.