Responsibilities

Reports to the Divisional Manager and carry out leading functions of the Service Delivery Division
Develop detailed project plans outlining project scope, objectives, timeline, and deliverables.
Coordinate and manage the execution of IT projects, ensuring alignment with business goals.
Identify and manage dependencies between tasks and across project work streams to ensure successful delivery.
Lead and manage cross-functional project teams, including IT specialists, business analysts, and external vendors.
Assign tasks, set expectations, and monitor progress to ensure that project milestones are achieved.
Foster a collaborative team environment, ensuring all members have clear roles and responsibilities.
Engage with business leaders, project sponsors, and other stakeholders to define project goals and objectives.
Communicate regularly with stakeholders to provide updates on project status, risks, and changes.
Manage stakeholder expectations and resolve conflicts or concerns as they arise.
Identify, assess, and mitigate project risks and issues throughout the project lifecycle.
Proactively address issues that may impact project delivery, ensuring minimal disruption to timelines and outcomes.
Develop contingency plans to address unforeseen challenges or changes.
Monitor project progress, identifying and addressing deviations from the original plan.
Prepare and present regular project status reports, dashboards, and performance metrics for senior leadership.
Maintain and update project documentation, including project plans, timelines, risk logs, and issue trackers.
Ensure that all project deliverables meet the required quality standards and business requirements.
Oversee testing, validation, and user acceptance testing (UAT) to ensure project success.
Review and ensure compliance with organizational and industry standards for IT projects.
Contribute to improving the organization’s project management processes, tools, and techniques.
Share lessons learned from completed projects to help refine best practices and improve future project outcomes.
Encourage a culture of learning and process optimization within the project management team.

Requirements

Diploma/ Bachelor’s degree in Information Technology, Finance, or related fields.
Minimum of 8-10 years of experience in IT project management or a related role in Corporate Banking (Trade Finance, Lending, CASA, Payment) field.
Preferred certifications : PMP, Agile/Scrum certification, or other relevant project management certifications.
Preferred skills : Familiarity with Corporate Banking systems, software development life cycle
(SDLC), cloud technologies, or enterprise applications and Experience using project management and collaboration tools such as MS Office Tools, Jira, Confluence, or others.
Proven experience in managing IT projects, including software development, infrastructure, or system implementation.
Experience working with both Agile and Waterfall project management methodologies.
Familiarity with project management tools (e.g., Microsoft Project, Jira).
Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects.
Problem-solving skills with a proactive approach to issue identification and resolution.
Strong leadership and team management abilities, with the ability to motivate and guide project teams.