Responsibilities

  • 1st level IT technical support which includes identification, diagnosis, rectification and escalation
  • Installation, troubleshooting and reconfiguration of Microsoft Windows and applications that are found in Desktop PCs, Notebooks e.g. Windows 7/10 OS, MS Office, Internet Explorer, MS Outlook, etc.
  • Co-ordinate with IT and other departments and external vendors for support and escalation of support

Requirements

  • Minimum 1 year of desktop support experience
  • MS OS and Microsoft Office knowledge
  • Software and hardware troubleshooting skills

Shortlisted candidates will be offered a 1 Year Agency Contract employment.