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  • Understanding customer requirement and provide mapping with IT processes.
  • Responsible for the solution designing and development using ServiceNow.
  • Expertise in custom application as per business requirement
  • Created the various service catalogs and configured the different workflow for the execution of the process as per client requirement.
  • Created the custom application as per client requirement.


  • Minimum three (3) years of experience deploying ITSM enterprise solutions and configuring ServiceNow ITSM system; and
  • Must possess certifications in system administrator or equivalent in ServiceNow platform
  • Preferably possess certification as a developer or equivalent in ServiceNow platform
  • Proficient in design and developing custom application in ServiceNow platform
  • Preferably experience in implementing Discovery and Event management
  • Preferably possess skillsets using JavaScript, SOAP, REST, HTML and XML.

Shortlisted candidates will be offered a 1 Year Agency Contract employment.