Responsibilities

Development role: - Identify and analyze the stakeholders involved in the requirement process; prepare and lead requirement gathering activities - Gather, analyze and formalize user business processes & requirements; verify & validate the requirements and document them into functional and non functional specifications. - Perform screen mockup and prototype to confirm requirements, understand the project scope and ensure requirements adhere to project scope. - Analyze and consider the integration between modules and interfaces with other systems. - Perform requirement traceability, identify out of scope requirements and escalate scope creep; review, identify and resolve conflicting, incomplete and inaccurate requirements. - Review requirements with stakeholders and seek timely approval, participate in negotiation of out of scope items. - Develop technical design specification and translate technical design into process/program specification

Support Role - Provide post implementation support including production support, user query and change requests. - Perform workaround and problem resolution. - Analyze and classify issues, queries, user request and perform impact analysis. - Lead investigation of reported issues, identify root cause, implement workaround and fixes to resolve issues. - Track all reported request, issues, etc. to closure and within SLA.

Requirements

  • Technical qualifications and capabilities include knowledge of one of the following: Language: Java or J2EE or .Net family (VB, ASP, C#) or - Cobol, Database: Oracle or MS SQL or IBM DB2 or IBM Mainframe

Shortlisted candidates will be offered a 1 Year Agency Contract