Responsibilities

  • Operations support in monitoring and maintenance of LAN and WAN network.
  • Handle customer calls and incident ticket related to network faults, recording the fault through ITSM tool
  • Troubleshoot the fault and escalate to vendors or senior engineer as appropriate
  • To coordinate/oversee activities performed by third party vendors contracted to ensure that they are carried out according to instructions and within the project schedule
  • Support the implementation of network project

Requirements

  • 1-2 years of hands-on practical experience in configuring routers/switches (e.g., CISCO and Alcatel), firewalls is a MUST.
  • Good understanding of Internet routing protocols and technologies including TCIP/IP, dot1x , Firewall , Proxy and VPN.
  • Knowledge of routers/switches architecture and software/firmware upgrade procedure.
  • Must have minimum CISCO Certified Network Associate (CCNA).
  • CCNP Certification will be added advantage.
  • Require to work on 8-hour rotating shifts (Weekly rotating day and night)
  • Must be quick leaner and willing to learn new technologies.
  • Possess good interpersonal and communication skills.

Shortlisted candidates will be offered a 1 Year Agency Contract employment