Responsibilities

  • Clearly articulates and documents business requirements
  • Engages with knowledge workers to incorporate usability and user interface needs when designing systems
  • Provide end-to-end project management and monitor progress
  • Deliver projects on time ensuring quality standards are met
  • Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Implementation
  • Assesses the risks of various solutions and prioritizes competing business demands
  • Creating a rapport with the clients and ensure project delivery is accurate as per requirements
  • Reviewing and identifying business operational areas/ gaps that need improvements and propose appropriate action plans
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
  • Identify potential project risks and its implication to the organization and to recommend mitigating measures so as to manage the risks
  • Assess service requests for enhancements and maintenance of systems
  • Establish and monitor team members KPIs to ensure high productivity and efficiency in the teams

Requirements

  • Great educational background, preferably in the fields of computer science or engineering for technical project manager
  • More than 4 years of working experience as a project manager and proven records in delivering sizeable project end to end
  • Self-starter with the ability to appropriately priorities and plan complex work in a rapidly changing environment
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Excellent organization and time management skills
  • Strong critical thinker with problem solving aptitude
  • Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills
  • Good technical background, with understanding or hands-on experience in software development and web technologies
  • Working knowledge of JIRA software