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i) Set system administration processes - Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems - Align system administration with overall strategic IT service direction and business needs - Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives - Anticipate internal and/or external business challenges and/or regulatory issues - Develop policies, procedures, and controls to ensure system security

ii) Develop New Systems - Partner with stakeholders to recommend innovative and automated approaches for system administration - Define systems requirements for new technology implementations - Prepare for system expansion by studying plans and requirements - Oversee the design, maintenance and implementation of the systems - Prioritise tasks to ensure projects are implemented in accordance with project plans and budgets

iii) Optimise Systems Performance - Recommend process, product or service improvements, resource optimisation and cost savings - Oversee hardware and software upgrades - Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement

iv) Manage Teams - Oversee team management including budgets, forecasting, work allocations and staffing - Develop staff through ongoing coaching, mentoring and career discussions - Define common goals, direction and accountability among staff - Drive effective performance management practices within department in accordance with company policies and procedures


  • Degree in IT, Computer Science or equivalent.
  • At least 10 years of IT industry experience with at least 6 years of relevant hands-on experience in technical delivery of large scale projects.
  • Good interpersonal skills with the ability to work as a team across different group of stakeholders.
  • Good leadership quality and able to articulate the technical requirements to different level of stakeholders.
  • Good technical knowledge and skills in datacenter, network, server, storage and backup.
  • Good technical skills in MS Windows Server, Linux and Unix as well as VMware.
  • Experience in the managing IT projects for healthcare industry is an added advantage but not mandatory.
  • CITPM/PMP/Prince 2/ITIL certification will have added advantage.