Responsibilities

  • Lead and manage a team of System and network engineers to perform daily O&S.
  • Administer and ensure standardization of all system (including network & security) integration and ensure delivery line for different application.
  • Perform integration of solutions and communicate with all third party entities.
  • Prepare customer test plans and strategies of conducting procedures
  • Perform troubleshoot on network integration processes and resolve complicated configuration issues.
  • Perform Windows patches, WSUS, AD/DC configuration and setup.
  • Provide backup to other teams and analyze problems.
    • Able to perform OS/server/firewall/switches patch management
    • Able to implement approved patches/releases deployment accordingly to Change Request
    • Able to maintain network and system security included cybersecurity advisories
    • Able to perform scheduled maintenance for Windows or Linux OS, servers, workstations, switches, routers, networks appliances in UAT, DR and Production Environment
    • Able to diagnose and resolve technical hardware and software related issue
  • Train various group members and provide technical expertise in working.
  • Prepare report submitting for different customers and companies.
  • Determine retrieval of ownership manipulating issues to ensure closure of reports at different levels.
  • Process oriented.
  • Strong team player and ability to lead technical team.
  • Able to explain the technical aspect and propose solutions to client.

Requirements

  • At least 5 years of experience in IT field, with background in System & Network maintenance and support
  • Computer or IT related Degree/Diploma
  • Knowledge of configuring and troubleshooting switched and routed networks
  • Knowledge of basic Linux commands will be preferred
  • Good team leader with strong communication and interpersonal skills
  • Technical Knowledge and Experience on the following:
    • Windows Server 2019 and above
    • Windows 10 and above
    • Windows AD, user administration, management of GPO policies
    • Windows CA and SSL certificates renewal
    • Windows WSUS offline, WSUS manual catalogue import for windows security patch management
    • Symantec EndPoint Protection (SEP), SEPM and Symantec LiveUpdate Administrator (LUA)
    • VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
    • Splunk Enterprise, Kiwi Syslog Server, syslog protocol for centralized log collection
    • Network knowledge and concepts such as network subnetting, network routing (static routing, dynamic routing such as OSPF), NAT, firewall policies, network traffic, site-to-site VPN tunnels
    • Concepts of SSL certificates such as certificate, keys and cryptographic ciphers
    • Manage antivirus definition and security patches, OS, software and firmware upgrades in the system
    • Manage SSL certificate renewal of all certificates used in the system
    • Manage and troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan
    • Manage monthly system preventive management checks and reporting
    • MSSQL