Responsibilities

Project deployment for customers' Enterprise IT Network Services.
Work closely with Project Manager to fulfil project deliverables.
Execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery.
Responsible for supporting operational systems satisfying contractual Service Level Agreement
Establish TAC cases with principal vendor in complex problem till resolved.
Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
Diagnose and rectify technical issues.
Perform and manage routine preventive maintenance and operational activities promptly and effectively.
Documentation skills include creating and updating detailed solution design, installation and maintenance documents.
Provide up-to-date project documentation and reports.

Requirements

Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
Minimum 1 year of relevant working experience in IT infrastructure operation
Be customer and service oriented, positive working attitude.
Possess CCNA / CCNP certification
Good Knowledge of following products will be advantageous: Cisco switches, IXIA, NTP, SMS Gateway, Data Diode, F5, Solarwinds
ITIL certification will be an added advantage

Shortlisted candidates will be offered a 1 Year Agency contract employment.