Responsibilities
- Review incoming billing requests, support invoice processing and posting
- Ensure invoices are accurate and comply with SOP, company policies and customer requirements. Maintain accurate billing records and documentation.
- Ensure that the Invoicing team KPIs and SLAs are achieved and maintain good customer service standards
- Engage with customers (internal and external) to troubleshoot and ensure resolution of Invoicing issues in a timely and professional manner.
- Manage and address correspondence inquiries to OTC Invoicing Team
- Build rapport with stakeholders and teammates
- Participate and support UAT in system enhancements for SAP
- Support month end closing activities and/or prepare regular billing reports to stakeholders.
- Support audit review
Requirements
- Degree or Diploma in Accounting, Finance, Business Administration, or a related field
- Experience in a shared services environment is preferred.
- Proficient in SAP
- Ability to work independently and as part of a team.