• Provide level 1 and level 2 support to network and security products.
  • Provide onsite technical support to resolve network issues.
  • Troubleshoot, resolve and find out root cause of network and security issues.
  • Work with vendors to resolve network issues.
  • Assist in network documentation such as network diagram, upgrade, implementation plan and propose new features in customer’s existing network to address network issues.


  • Experience in Cisco routers, switches, wireless, firewall and VPN.
  • Knowledge in other non Cisco networking and security products like Bluecoat, Brocade, Checkpoint, F5, Juniper or Riverbed is a plus.
  • Knowledge in network management system like eHealth or CA Spectrum is a plus.
  • CCNA or CCNP certification is a plus

Shortlisted candidates will be offered a 1 Year Agency Contract employment.